Last updated: 12 July 2026

This Privacy Policy outlines how HYGGO PTY LTD (“Home Discount”, “we”, “us”), operating the website homediscount.com.au, gathers, utilizes, discloses, and safeguards your personal information. We manage personal data in accordance with the Australian Privacy Principles (APPs) as stated in the Privacy Act 1988 (Cth).

We gather information that you provide and information that is collected automatically, including:

• Contact & order details: your name, email, phone number, billing and delivery addresses, along with order history.
• Payment information: processed securely by our payment partners; we do not retain your complete card number.
• Account information: if you set up an account, your login credentials and preferences.
• Technical & usage data: your IP address, type of device and browser, pages viewed, and cookies (please refer to our Cookies Policy).
• Communications: any messages you send to us and our responses.

Your information is utilized to:

• Process, fulfill, and deliver your orders, as well as provide customer support;
• Manage your account and handle payments and refunds;
• Inform you of order updates, respond to inquiries, and (with your consent) send marketing materials;
• Enhance our website, products, and services while preventing fraud;
• Meet our legal and tax obligations.

We share personal information only when necessary, with entities such as: payment processors (e.g., Stripe, PayPal), logistics and shipping partners, IT and website service providers, analytics and marketing platforms, as well as authorities when required by law. We do not sell your personal data.

We utilize cookies and similar technologies to operate our site, remember your cart, analyze traffic, and tailor marketing. You can manage these preferences—see our Cookies Policy.

We implement reasonable measures to safeguard your information against misuse, loss, and unauthorized access, including encryption and access controls. We retain personal information only as long as necessary to provide our services and fulfill legal requirements.

Some of our service providers may store or process data outside of Australia. In such instances, we take reasonable precautions to ensure your information is managed in accordance with the APPs.

You have the right to request access to or correction of your personal information held by us, and you can opt out of marketing communications at any time using the unsubscribe link or by reaching out to us. To submit a request or raise a privacy concern, please email [email protected]. Should you be unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Our website is not aimed at children under the age of 16, and we do not knowingly collect personal information from them.

We may revise this policy periodically; the most current version will always be available here. For any inquiries regarding privacy, please reach out to HYGGO PTY LTD at [email protected].